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Privacy policy

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As awareness and concerns about the protection of personal information is increasing worldwide, it is important to us that as a small business we implement and provide site visitors with a comprehensive privacy policy.

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What type of information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?


When you conduct a transaction or contact us on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect this personal information?

 
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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We do offer a service to dispatch items directly to the gift recipient, please make sure you provide this information when you place your order and that you have the consent of the recipient (or where it is a child, the person with parental responsibility for that child) before you share any of their personal information with us.

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How do we communicate with our site visitors?


We may contact you to notify you regarding your account or order, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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Here is a list of cookies we use, we have listed them here so you that you can choose if you want to opt-out of cookies or not.

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  • svSession - Persistent lifespan - Identifies unique visitors and tracks a visitor’s sessions on a site.

  • hs - Session lifespan - For security.

  • XSRF-TOKEN - Persistent lifespan - For security.

  • smSession - Persistent lifespan (Two weeks) - Identifies logged in site members.

  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) - Persistent lifespan - For security

  • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) - Persistent lifespan - For security.

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Please not our business solutions and third-party apps may use cookies that aren't listed above, please check these cookies separately we take no responsibility for these.

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How can you withdraw your consent?


If you don’t want us to process your data anymore, please contact us at enidandme@outlook.com or send us mail to: Blaenpant, Ponthirwaun, Cardigan, Ceredigion, SA43 2RA.

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Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at nidandme@outlook.com or send us mail to: Blaenpant, Ponthirwaun, Cardigan, Ceredigion, SA43 2RA.

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